Privacy Policy

Last updated: 2 November 2026

At IP Agency, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or engage with our services.

1. Who We Are

IP Agency is a public relations and communications agency specialising in strategic communications, media relations and brand representation.

For the purposes of applicable data protection legislation, the data controller is:

Legal entity: IP Agency Limited
Trading name: IP Agency
Registered address: 55 Greek Street, London W1D 3DT, United Kingdom
Email: team@ipagency.co
Website: www.ipagency.co

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, telephone number, company name and professional role.
• Enquiry information: Details you provide when contacting us about our services, collaborations or business opportunities.
• Professional information: Relevant business contact details and publicly available professional information used for legitimate PR and media relations activities.
• Technical information: IP address, browser type, device information, website usage data and cookie preferences, where collected.

We may receive information directly from you, through professional correspondence, referrals or publicly accessible business sources.

3. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests.
• Communicate with clients, prospective clients, journalists and professional partners.
• Provide and manage our PR and communications services.
• Maintain relevant professional relationships and media contacts.
• Operate, secure and improve our website.
• Comply with applicable legal and regulatory obligations.
• Send marketing communications where permitted by law.

4. Legal Basis for Processing

Under applicable UK data protection legislation, we process personal data where:

• Consent: You have given us permission for a specific purpose.
• Contract: Processing is necessary to perform a contract with you or take steps at your request before entering into one.
• Legitimate interests: Processing is necessary for our legitimate business interests, including responding to business enquiries, maintaining professional relationships, carrying out relevant PR activities and protecting our website, provided those interests are not overridden by your rights.
• Legal obligations: Processing is necessary to comply with applicable law.

We assess the appropriate legal basis for each processing activity.

5. Sharing Your Information

We may share personal information with trusted service providers who support our business, including website hosting providers, email services, IT suppliers and professional advisers.

Where relevant to our services, information may also be shared with clients, media organisations and professional collaborators.

We do not sell personal information.

We require service providers processing information on our behalf to apply appropriate confidentiality and security protections.

6. International Data Transfers

Some service providers or professional partners may operate outside the United Kingdom.

Where personal data is transferred internationally, we will apply appropriate safeguards as required by applicable data protection legislation, including recognised adequacy arrangements or approved contractual protections where necessary.

Information about relevant safeguards may be requested using the contact details above.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining professional relationships, providing services, resolving enquiries and complying with legal obligations.

Retention periods depend on the nature of the information, the purpose of processing and applicable legal requirements. Information that is no longer required will be securely deleted or anonymised.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences and, where enabled, understand website performance.

Strictly necessary cookies may be used without consent where permitted by law. Non-essential cookies and similar technologies will only be used where the required consent has been obtained.

You can manage applicable cookie preferences through the website's cookie controls or your browser settings.

9. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information.
• Request restriction of processing.
• Object to processing, including processing based on legitimate interests.
• Request data portability in applicable circumstances.
• Withdraw consent at any time where processing relies on consent.

You have the right to object at any time to the processing of your personal data for direct marketing purposes.

To exercise your rights, please contact us at team@ipagency.co.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) at www.ico.org.uk.

10. Data Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration and disclosure.

Although we take reasonable steps to protect information, no method of electronic transmission or storage is completely secure.

11. Third-Party Websites

Our website may contain links to third-party websites, including publications, social media platforms and external services.

We are not responsible for the privacy practices or content of those websites. We encourage visitors to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, website practices or applicable legislation.

Any updates will be published on this page, together with the revised date.

13. Contact

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

IP Agency
team@ipagency.co
55 Greek Street, London W1D 3DT, United Kingdom